
AI-powered cloud CRM for sales pipeline, marketing and customer support
Zoho CRM is a cloud customer relationship management software for sales, marketing and support teams that unifies pipeline management, contact data, omnichannel outreach and analytics in one platform. Trusted by over 300,000 businesses worldwide, it includes the Zia AI assistant for predictions, anomaly detection and automation, plus workflow rules, territory management, journey orchestration and a developer platform for custom modules and integrations across the Zoho One suite.
5 capabilities across the CRM Software workflow.
Track leads, deals, accounts and forecasts across customizable sales stages with drag-and-drop kanban views.
Built-in AI predicts deal closures, detects anomalies, suggests best contact times and automates repetitive tasks.
Rules, blueprints and macros automate follow-ups, assignments and approvals across complex sales processes.
Engage prospects via email, phone, live chat, social media and WhatsApp from a single conversation timeline.
Pre-built and custom dashboards surface pipeline health, sales velocity and rep performance in real time.
All prices in INR. Contact vendor for enterprise & annual discounts.
per user · billed monthly