Overview
Spinso ServiceDesk is a helpdesk and service management software for service-oriented businesses that manages customer complaints, warranties, and AMC contracts. It handles complaints from initiation to closure in three steps: Register, Assign, and Close, with a unique tracking number per complaint. The platform supports preventive maintenance scheduling, renewals, and after-sales service processes. It is available in six editions including a free Lite tier, with both on-premise Windows desktop and cloud online deployment options.
Key Features
4 capabilities across the Helpdesk & Ticketing workflow.
Complaint Lifecycle
Register, assign, and close complaints in three steps with unique tracking numbers per ticket.
AMC & Warranty Tracking
Manage Annual Maintenance Contracts, warranties, and renewal cycles for service-oriented businesses.
Preventive Maintenance
Schedule and track preventive maintenance visits to keep equipment and SLAs on plan.