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Cloud telephony and CCaaS platform with AI-driven call routing
Smartflo Cloud Telephony is a cloud-based business communication software from Tata Tele Business Services that replaces traditional phone systems with virtual numbers, advanced call routing, and analytics. The CCaaS platform integrates voice, email, WhatsApp, SMS, and video channels for unified customer engagement. It uses AI to connect callers to the most suitable agent, integrates with leading CRMs, and offers plug-and-play deployment with real-time analytics on call quality and agent performance.
4 capabilities across the IVR & Cloud Telephony workflow.
Cloud-hosted PBX with virtual numbers eliminates traditional phone hardware for business calls.
Unified contact center across voice, email, WhatsApp, SMS, and video customer channels.
AI connects callers to the most suitable agent or department in real time for faster resolution.
Seamless integration with leading CRM platforms for unified customer interaction context.
All prices in INR. Contact vendor for enterprise & annual discounts.
flat · custom billing
