Overview
Lyro AI Chatbot is a chatbot software from Tidio that acts as an autonomous AI customer service agent for ecommerce and SMB websites. It answers up to 70% of common customer questions instantly, escalating only complex issues to human agents. Trained on a business's own help-centre content and product catalog, Lyro handles multilingual conversations, recommends products and integrates with Shopify, WooCommerce and Tidio's live chat. Pricing starts at $39/month for 100 AI conversations.
Key Features
5 capabilities across the Chatbot workflow.
AI Conversations
Answer customer questions using a generative AI model trained on your knowledge base
Product Recommendations
Recommend catalog products inside chat to lift cart value and conversions
Multilingual Support
Hold conversations in multiple languages, automatically detecting customer language
Live Chat Handoff
Seamlessly escalate complex queries from Lyro AI to human agents in Tidio
Ecommerce Integrations
Native integrations with Shopify, WooCommerce, BigCommerce and other platforms
Pricing Plans
All prices in USD. Contact vendor for enterprise & annual discounts.
Free
flat · billed monthly
- 50 Lyro conversations
- Basic chatbot
Lyro Starter
flat · billed monthly
- 100 AI conversations
- Knowledge base training
- Live chat handoff
Higher Tiers
flat · billed monthly
- 500-1,000 AI conversations
- Higher usage scaling