Overview
LinkArise is an IVR and cloud telephony software for Indian SMBs, call centers, and support teams. Built by Arth Technology, it routes incoming calls through customizable menus to the right agent or department, records conversations, and keeps call logs for quality and compliance. Self-service flows resolve routine queries, while multi-level menus, sticky agent routing, and missed-call handling ensure no lead is lost. Dashboards give supervisors visibility into call volume, agent performance, and customer wait times.
Key Features
5 capabilities across the IVR & Cloud Telephony workflow.
Multi-Level IVR Menus
Configure branching voice menus to auto-route callers to the right department or agent.
Call Recording & Logs
Record conversations and keep full call logs for compliance and quality reviews.
Missed Call Management
Capture missed calls as leads and auto-dial back or alert agents instantly.