Knowlarity is a cloud telephony and contact-center software used by Indian and Southeast Asian businesses to run virtual numbers, IVR, toll-free lines and outbound campaigns without on-premise PBX hardware. The cloud-native platform offers intelligent call routing by skill and availability, omnichannel voice and SMS, call recording, number masking, voicemail and analytics on agent and queue performance. Encryption and compliance features protect call data. Knowlarity is sold as a monthly subscription with custom pricing for higher-volume contact centers.