Elitser Helpdesk
ITIL-ready helpdesk with asset management and workflow automation
Overview
Elitser Helpdesk is a helpdesk ticketing software offered by Elitser Technologies, reselling and implementing ManageEngine ServiceDesk Plus for IT support teams. The platform manages the full lifecycle of IT tickets with drag-and-drop workflow design, smart automations, asset discovery, software license compliance and remote desktop control. Native integrations with ADManager Plus, Password Manager Pro and Applications Manager extend it for Active Directory management, secure access and infrastructure monitoring.
Key Features
5 capabilities across the Helpdesk & Ticketing workflow.
Ticket Lifecycle
Manage incidents and requests end-to-end with drag-and-drop workflow design and SLAs.
Asset Discovery
Scan network and import hardware and software assets automatically into the service desk.
Remote Control
Take remote control of workstations for upgrades, file transfers and recorded sessions.
License Compliance
Track software licenses, eliminate unused seats and plan renewals proactively.
ManageEngine Suite
Native integrations with ADManager Plus, Password Manager Pro and Applications Manager.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Starter
flat · custom billing
- Ticketing
- Asset mgmt
- Workflow automation