Easyrewardz Shopster
Conversational commerce chatbot for retail brands on WhatsApp and web
Overview
Easyrewardz Shopster is a conversational AI chatbot for retail brands that want to drive offline-influenced sales through WhatsApp and web chat. The toolkit lets store staff send catalogs, personalized recommendations, video-call assistance and digital payment links, and lets customers redeem points and coupons in chat. Used by brands like Bata, Levi's, Skechers and United Colors of Benetton, it supports multilingual conversations and automated search suggestions across the discovery-to-delivery journey.
Key Features
5 capabilities across the Chatbot workflow.
WhatsApp Commerce
Store staff share catalogs, recommendations and payment links over WhatsApp with customers.
Multilingual Chatbot
AI bot converses in customers' preferred language with automated product search suggestions.
Loyalty Integration
Customers view balances and redeem points or coupons directly within the chat conversation.