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Cloud IVR and virtual number platform for Indian SMBs
Easy Serve IVR is a cloud telephony and IVR software for Indian businesses to automate inbound and outbound calls using virtual numbers. Developed by Easy Serve Communication, it offers multi-level menus, call routing, call recording, agent extensions and analytics for customer support teams. The platform is suited for SMBs deploying lead capture, OTP delivery, missed-call campaigns and 24x7 self-service IVR flows without maintaining any on-premise telephony hardware.
5 capabilities across the IVR & Cloud Telephony workflow.
Design branching menu flows to route callers to the right agent or department.
Automatically record inbound and outbound calls for training, audit and quality control.
Publish toll-free or 10-digit virtual numbers that connect to your IVR and agents.
Track call volume, agent performance, drop-offs and customer wait times in real time.
Capture leads and OTPs using missed-call webhooks that trigger automated callbacks or SMS.
All prices in INR. Contact vendor for enterprise & annual discounts.
flat · billed annually
