Dial ERP Service CRM
by Dial ERP
Cloud CRM and AMC service management for field service teams
Overview
Dial ERP Service CRM is a CRM and service management software for AMC-driven businesses, field service teams and SMBs that need sales, support and finance in one cloud platform. Built by Delhi-based Dial ERP Technologies (founded 2022), it manages sales pipelines, service requests, AMCs, IVR, finance, production and HR. It is web-based, scales across multiple industries and is sold on a customized, deployment-based pricing model.
Key Features
5 capabilities across the CRM Software workflow.
Sales pipeline
Track leads, opportunities and deals with stage-based pipeline reporting for reps.
Service request management
Capture, assign and resolve customer service requests with status tracking and SLAs.
AMC contracts
Manage Annual Maintenance Contracts, schedule services and renewals for equipment.