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by CallerDesk
Indian cloud telephony platform with IVR, virtual numbers, and call tracking
CallerDesk is a cloud telephony and call center software for Indian businesses to manage inbound and outbound customer calls without on-premise infrastructure. The Noida-based VNO-licensed platform serves 1,000+ businesses with virtual numbers, IVR, call recording, click-to-call, voice broadcasts, and voice surveys. With no setup cost, full Indian telecom compliance, and WhatsApp-based human support, CallerDesk targets startups, SMEs, and small businesses needing affordable cloud call center capabilities.
6 capabilities across the Call Center workflow.
Get virtual mobile and toll-free numbers paired with multi-level IVR menus for professional call routing.
Record every inbound and outbound call with date, time, and agent details for QA and compliance.
Embed click-to-call widgets on websites and apps so prospects can connect with agents instantly.
Send promotional and transactional bulk voice messages to thousands of contacts with one campaign.
Collect customer feedback through automated voice surveys with DTMF input and reporting dashboards.
Connect with LeadSquared and other CRMs to sync call logs, recordings, and lead data automatically.
All prices in INR. Contact vendor for enterprise & annual discounts.
flat · billed monthly
flat · custom billing
