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by C-Zentrix
Click-to-call and scheduled callback solution for cloud contact centers
C-Zentrix CZ Callback is a call center software for businesses that want to add click-to-call and scheduled callback options to their websites, landing pages and mobile apps. It integrates via REST API with C-Zentrix LMS, helpdesk and dialer modules, supporting predictive, progressive and preview dialing. Calls are recorded automatically with detailed reports. The platform is hosted on cloud or on-premises with no setup cost on a pay-as-you-go basis.
5 capabilities across the Call Center workflow.
Embed a callback button on websites and landing pages so visitors connect with agents in a single click.
Customers pick a preferred time slot and the system queues outbound calls into agent campaigns automatically.
Integrates with CZ Dialer to add predictive, progressive and preview dialing modes for outbound efficiency.
Plug callback data into CZ LMS, helpdesk or third-party CRMs through a REST API in minutes.
Auto-records every interaction and exposes detailed analytics on volume, agent performance and outcomes.
All prices in INR. Contact vendor for enterprise & annual discounts.
flat · custom billing
