Aavaz Call Center Suite
by Aavaz
Affordable cloud contact center for outbound, inbound, and blended calling
Overview
Aavaz Call Center Suite is a call center software for SMBs and BPOs running outbound, inbound, and blended calling without on-premise telephony. Built by Tekege Solutions, the cloud platform combines predictive dialers, IVR, full PBX, skills-based routing, voicemail, call recording, and live monitoring with supervisor whisper, barge, and listen-in for coaching. An integrated CRM layer powers marketing, sales, surveys, and ticketing workflows, while an Android app keeps remote agents connected, positioning Aavaz as an affordable, scalable contact center accelerator.
Key Features
5 capabilities across the Call Center workflow.
Outbound Dialer
Predictive and progressive dialing modes maximize agent talk time on campaigns.
IVR and PBX
Full PBX with multi-level IVR, skills-based routing, and queue management.
Whisper, Barge, Listen-In
Supervisor coaching tools join live calls silently or whisper guidance to agents.